Troubleshooting — Premium Dawn Header
Search your symptom. Open the matching issue and follow the fix. If you’re still stuck, contact us.
Quick checks:
• Hard-refresh the page.
• Disable aggressive CSS/JS apps temporarily.
• Make sure Dawn’s stock header is removed.
• Assign a menu in the header settings.
• Hard-refresh the page.
• Disable aggressive CSS/JS apps temporarily.
• Make sure Dawn’s stock header is removed.
• Assign a menu in the header settings.
Duplicate header showing Two headers visible on pages
Dawn’s default header is still present in the template.
Fix
Customize → open your template → remove the built-in Header section.
Keep only “Premium Dawn Header”. Save and refresh.
Customize → open your template → remove the built-in Header section.
Keep only “Premium Dawn Header”. Save and refresh.
Customize → open your template → remove the built-in Header section. Keep only “Premium Dawn Header”. Save and refresh.
Menu missing No links appear in the header
Header section has no menu assigned or the menu is empty.
Fix
Customize → Premium Dawn Header → select your Main menu.
Admin → Navigation: confirm the menu has items.
Customize → Premium Dawn Header → select your Main menu.
Admin → Navigation: confirm the menu has items.
Customize → Premium Dawn Header → select your Main menu. Admin → Navigation: confirm the menu has items.
Works on Dawn 10–14?
Yes. If you’re on an older major version, update Dawn or contact support.
Heads up
If you installed on a highly customized theme, test on a duplicated theme first.
If you installed on a highly customized theme, test on a duplicated theme first.
Still stuck?
Send your store URL, theme name, and steps to reproduce. Email: support@example.com.